March 26, 2020

Re: COVID-19 information update for tenants 
We are all experiencing a time in history that is completely unprecedented. In this uncertain time, we would like to relay that while the Covid-19 Pandemic is considered an Emergency, we will commit to the following.
-      No evictions will be served during the crisis.
-       All rent increases that are due to take effect during the crisis will be deferred until the State of Emergency has been deemed to be over. At which point the increase will then take effect.
-       For April 1 rent payment we will be waiving late fee penalties.
-       No non-essential visits will be made to your home. Regularly scheduled inspections are cancelled until further notice.
-       Only Emergency maintenance will be performed inside your home.
We would like to re-enforce to you that we are here to help during this difficult time. Should you need to make payment arrangements, we are available by phone at 250.286.0110. Or please email us at We have temporarily closed our office to public access. This is to protect our staff, the owners and tenants during this time. We are still available though and are taking calls. During the week of March 30 to April 3, we will be at the office for assistance and to accept rent payments from 10:00 until 2:00 daily. Please forgive us for not allowing access inside, but we are happy to help at the front counter. We will be accepting Debit and Cash rent payments during that time and still can be assistance setting up electronic payments. All receipts will be emailed. 

What we will require of you is to take all steps to ensure that you are able to pay your rent, many are still working at this time and the hope is that their payments are not interrupted. However, we are also aware that many people have lost their jobs due to layoff, illness, self-quarantine or other factors. We would like to encourage those people to take the time that they have available and reach out for the assistance that is available to them. Below is some information for you with links to the available agencies websites where help is offered. 

Canada Emergency Response Benefit (CERB)
The federal government has just released more information regarding federal financial help for Canadians who have lost income due to COVID-19.
The new CERB, which replaces the two benefits announced last week (the Federal Emergency Care Benefit and the Federal Emergency Support Benefit) will provide $2,000 per month for four months for the following people:
  • Canadians who have lost their job
  • Canadians who are sick with COVID-19, or taking care of someone who is sick with COVID-19
  • Canadians who are quarantined
  • Working parents who must stay at home without pay to care for sick children, sick elderly people, or children who are at home due to school closures
  • Canadians who have a job, but are not receiving income because of disruptions to their work
  • Self-employed individuals who are otherwise not eligible for EI
An online application portal is expected to launch April 6 and the money should be received by applicants within 10 days of signing up.
For more information on the CERB, please 
click here.

BC Emergency Benefit for Workers
The BC government has released information regarding the BC Emergency Benefit for Workers which is one-time payment of $1,000 to people who lost income because of COVID-19. BC residents are eligible if they are in receipt of:
  • Federal Employment Insurance; or
  • New Federal Emergency Care Benefit (replaced with the Canada Emergency Response Benefit - see above); or
  • New Federal Emergency Support Benefit (replaced with the Canada Emergency Response Benefit - see above)
Applications will be open starting April 2020, and the one-time payment will be made May 2020.

For more information on the BC Emergency Benefit for Workers, please 
click here. 

BC Housing website for renters assistance, please click here 

We wish everyone the best of health during this difficult time. Thank you for your support and patience as we all get through this together.

From the Management,
Parallel 50 Realty and Property Management Inc.

Campbell River

Guide for Landlords and TenantsThis guide provides general information about the Residential Tenancy Act and Regulation.

Office Hours

Monday to Friday 9am to 5pm
Saturday 10am to 2pm
Sunday by appointment 

Quick Contact

Parallel 50 Realty & Property Management Inc. 
962 Shoppers Row  Campbell River B.C. V9W 2C5 

Phone: 250-286-0110 Fax: 1-250-914-0110 Toll Free: 1-888-986-0110 Email: